Nabil Basaruddin
KUALA LUMPUR: National sewerage company Indah Water Konsortium Sdn Bhd (IWK) will share its waste water management expertise with several Asian countries under its IWK 2020 Transformation Plan (ITP2020) initiated last year.
Its chief executive officer Faizal Othman said this is part of the ITP2020 vision to make IWK as the regional expert in waste water management.
"Currently, there are several countries that has shown interest in the expertise of IWK, such as Indonesia, Papua New Guinea, Myanmar, Bangladesh and other developing countries.
"These countries wants to learn and adopt our expertise and best practices in waste water management for their respective countries," he said at a press conference on IS0 9001: 2015 Quality Management System (QMS) at the IWK Headquarters here yesterday.
The four-year ITP2020 will focus on four different pillars namely human capital development, innovation, automation and technology, internationalisation and ultimately becoming the world's leading waste water company.
Commenting on the ITP2020 journey, Faizal said for the internationalisation pillar, IWK will take the global step when talent development, technology, automation and innovation are fully realised.
Further, he said IWK has drawn up a strategic plan that will create a high performance culture by promoting creativity and innovation through the Continuous Improvement Program (CIP).
Since the CIP program was initiated in 2009, a total of 226 projects have been received, of which 25 selected projects will be implemented at IWK offices and sewage plants nationwide.
"The projects are not only giving positive impact to IWK but also in terms of cost savings between RM1.8 million to RM2 million.
"With all the efforts such as the use of green technology, innovation and technology outlined in ITP2020, we also hope that it will launch IWK's mission to become the world's leading waste water company," he said.
Earlier, Faizal received the ISO 9001:2015 Quality Management System (QMS) certification from NQA Certification Services Malaysia director Sukhbeer Singh and witnessed by IWK chief operating officer Mohamed Haniffa Abdul Hamid.
Meanwhile, on the collection of sewerage bills to date, Faizal said IWK recorded a payment rate of 88.7 per cent for sewerage bill among its customers.
IWK has about 3.6 million customers nationwide except Johor Bahru, Pasir Gudang, Kelantan, Sabah and Sarawak and has 6,681 sewage treatment plants.
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