KUALA LUMPUR: HSBC Malaysia, in line with its relocation to the new headquarters in Menara IQ at Tun Razak Exchange (TRX) here and its commitment to the Future of Work (FOW) model, has moved to a hybrid work model.
In a statement today, the bank said by implementing the hybrid work model, it aimed to promote better health and wellbeing among its people.
The new flexible working style will also see improved productivity as engagement between teams and customers become more purposeful.
HSBC Malaysia country head of human resources Sugunah Verumandy said the bank was continuously and proactively shaping the way the bank works.
"Hybrid working is not only about where we work, it's about how and when we work.
"We're creating a culture that enables us to be at our best and deliver exceptional outcomes for our customers- a culture that promotes flexibility, collaboration, learning and wellbeing in both the physical and virtual workplace," she said.
HSBC said the hybrid work model was part of a global initiative to improve wellbeing, provide more flexibility and also to reduce the global office footprint by more than 3.6 million square feet-or around 20 per cent by the end of 2021.
In Malaysia alone, HSBC has invested more than RM1 billion into Menara IQ as part of its commitment to enhance focus on work flexibility, providing a fit for purpose modern working environment, and integrating the highest standards of environmental sustainability.
To ease the transition into the hybrid work model for its people, HSBC has also ensured that its teams have undergone a Future of Work (FOW) change management journey.
This provided employees with a one-time cash reimbursement to all eligible employees for the purchase of office equipment and ensured they had the necessary IT and security infrastructure to support large-scale work- from-home arrangements.
Focus groups were also ongoing so that HSBC can continue to address the needs of its people and make hybrid and flexible work more sustainable, it added.