KUALA LUMPUR: The Transport Ministry will ask Grab Malaysia to explain the declining payment rates for delivery riders.
"We will study the memorandum and discuss it with the related ministries.
"We also will ask Grab to explain the matter," said Transport Minister Anthony Loke after his walkabout in at the reopening of the light rapid transit rail line between the Masjid Jamek and Bandaraya stations today.
Yesterday, a group of delivery riders handed a memorandum to the Transport Ministry to seek the government's intervention over declining payment rates.
The memorandum was received by the ministry's deputy secretary-general (Management) Nor Fuad Abdul Hamid from the group's representative Mohd Adie Ali, who was accompanied by 40 other riders from throughout the country.
Adie said the riders would like Grab to reinstate the previous rate of RM5 per delivery.
He said the delivery riders were not satisfied with the new rates of RM4 to RM4.50.
The riders also asked for improvements to the reimbursement mechanism for cancelled deliveries that are supposed to be paid in cash, as the current waiting period was too long.