Letters

Issue about TM port availability

LETTERS: I would like to refer to the letter published on Sept 9 titled 'Better internet connectivity, please!'

Internet connection has become an important aspect of our lives today. Work, learning, shopping, banking and more depend on internet connection.

Depending on data plan alone for connection for multiple devices is not practicable. It is frustrating when you lose the connection while checkout, or during an important meeting.

In order to have internet connection for landed properties, TM ports are required. Other service providers need to use TM ports as well for their service. In any housing 'jalan', TM port is made available for a certain number of houses, in multiplication of 12, such as 12, 24, 36 or 48.

When there are 26 residential houses in a row or 'jalan', TM port is available only for 24 houses. Two other houses in the row will receive a reply from TM that no ports are available.

We either wait for years and years until our neighbour moves out to get the port or depend on our mobile data plan. This is not a solution.

There aren't any possibilities to get broadband connection for the additional two houses since TIME broadband is not widely available for landed properties as well.

Maybe the government should only approve housing development when the number of houses for TM ports will be made available. Or maybe the government predicts that the 2 houses in the particular row of houses will not need internet connection.

This is 2021, and we are given the reason that TM port is not available. Though in a row of houses, only two houses are without port availability, there are at least 10 houses in a housing area requesting for port. Can't this be considered!

If the cost of the port is too expensive to add for two houses, can't TM come up with a workaround for 10 houses in the housing area?

Jothiy

Bandar Bukit Raja, Klang


The views expressed in this article are the author's own and do not necessarily reflect those of the New Straits Times

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