KUALA LUMPUR: Western Union is strengthening its network presence across Malaysia with Merchantrade Asia by providing customers with increased access to money transfer services.
Merchantrade Asia said its more than 450 locations nationwide will boost Western Union’s network reach, enabling customers to send and receive domestic and international money transfer services in minutes across more locations in Malaysia.
Western Union currently has more than 2,400 total agent locations in the country.
“Many customers rely on remittances for their daily needs. Western Union’s brand strength, size and reach of our global network is what drives consumers to use our services. We are very pleased to collaborate with Merchantrade Asia and welcome them into our global family of agents,” said Western Union Malaysia and Brunei regional director Steven Wong Weng Leong.
Western Union has been providing money transfer services in Malaysia and enabling economic opportunities in the country through the timely, reliable and convenient flow of remittances to and from Malaysia.
“Western Union is a highly recognised, global brand used by consumers wanting to send money to support their loved ones. Our goal is to revolutionize convenience and enrich customers lives with easy access to services.
“With Western Union, our emphasis on customer centricity enables us to have a deep understanding of customer needs and provide solutions they need,” said Merchantrade Asia founder and managing director Ramasamy K Veeran.
According to the Migration and Remittances Brief by World Bank , Malaysia was one of the top 10 remittance-receiving countries in the East Asia and Pacific region in 2017.
According to the report, Malaysia is an important destination country for migrants too, highlighting the importance of efficient money transfer services for both outbound and inbound remittances.