DESPITE the suspension of cooperation between Google and HUAWEI, the Chinese telecommunications giant has received tremendous support from Malaysians, including recognition from Prime Minister Tun Dr Mahathir Mohamad.
In his keynote address during The Future of Asia conference held in Japan recently, Dr Mahathir had said Malaysia will continue to use HUAWEI's technology ‘as much as possible'.
The company’s flagship model, the P30 series is still selling well in the Malaysian market and it appears that most consumers in Malaysia remain confident towards HUAWEI’s products amidst the tension of the US ban.
After the trade ban announcement, majority of netizens in Malaysia showed their support towards HUAWEI by revealing their recent purchase of the brand’s smartphone on social media. A restaurant owner who was angered by the ban even offered a discount to HUAWEI users and employees who visited his outlet.
Innovation and advancement in technology
In Japan, Dr Mahathir said that HUAWEI had access to research that is “far bigger than the whole of Malaysia’s research equivalent”. “So we try to make use of their technology as much as possible. US cannot always be the biggest country in the world. It is impossible to master the best technology forever. We all have to accept this.”
Based on the speech made by Dr Mahathir, it appears that the HUAWEI’s innovation and advancement in technologies are the core reason for him to accept and support the company in Malaysia.
The Wide Recognition of 5G technology
HUAWEI has become immensely popular globally because of its leading innovation in 5G technology. During the 5G Malaysia Showcase in Putrajaya in April, Dr Mahathir expressed his interest and confidence when he received first 5G call in Malaysia using a HUAWEI Mate 20X 5G.
As of now, HUAWEI has signed up to 40 business contracts with a number of operators across the world in relation to the 5G development.
Products that Lead the Standards of Technological Industry
A few months back, HUAWEI introduced its first foldable 5G smartphone, the HUAWEI Mate X and various innovative products such as Matebook 13
https://shop.HUAWEI.com/my/product/HUAWEI-matebook-13 during the MCW Conference 2019.
The products featured a few improvements and special features such as the recessed camera on the HUAWEI MateBook X Pro as well as the “One Hop To Share” on the laptop series. It is worth mentioning that these are all authentic innovations designed and created by HUAWEI.
What drives the confidence among the HUAWEI users?
1.Excellence in the Product itself
Not only does the P30 series products support 50x zoom, it features low-light shooting and interesting features such as Dual-View Video. In aesthetics, the flagship model comes with an outstanding design and series of attractive colors, for instance, a bright Amber Sunrise and the new Breathing Crystal. At first glance, the benefits and advantages are more than attractive for local consumers to fall in love with it. Click this link to know more about P30 series: https://shop.HUAWEI.com/my/product/HUAWEI-p30-pro
2. HUAWEI’s Plan B: Consumers have nothing to worry, we are prepared
The suspension in cooperation between Google and HUAWEI has no effect on the existing smartphone models that are currently in the market. HUAWEI is ready and prepared against the current tension; it appears the company has some plans up its sleeve.
3. Continuous preservation and care for Customer Service
Any company or brand that cares for its customers will not only put its focus in offering a good product, but also provide excellent services. Amidst the disarray and tension from the US trade ban, HUAWEI remains unaffected and will launch its activity and campaign to bring benefits to the local consumers.
As of today, the team from HUAWEI has brought the HUAWEI Service Day to its consumers through 11 selected authorised service centers. For more information, visit https://consumer.HUAWEI.com/my/support/service-day
HUAWEI’s core belief does not live only on the value its technology can deliver; but also in understanding the customers’ needs and how it could provide excellence and satisfaction to them.
For those interested in HUAWEI products, feel free to experience them at your closest HUAWEI experience store.