MELAKA: Melaka police are tracking down the customer who had a dispute over the purchase of chilli sauce at a McDonald's outlet to facilitate investigations.
The incident that happened last Friday (22 Sept) took place at a McDonald's restaurant located in Taman Buaya, here.
Melaka Tengah district police chief ACP Christopher Patit said it was important to record a statement from the 45-year-old trader, as both parties have given different versions of the incident.
"A female employee of the fast food restaurant lodged a report at the Ayer Keroh police station at 7.16pm yesterday because she felt threatened and was worried about her safety after the customer recorded the incident.
"The woman's statement was also recorded when she visited the Melaka Tengah district police headquarters (IPD) to aid in further investigations," he said in a statement today.
Following initial inquiries, the man claimed that he was requested to pay for extra chilli sauce, even though he had already ordered food at the restaurant. However, according to the restaurant staff, the man forced her to sell him 10 packets of chilli sauce, despite being informed that they were complimentary from the fast-food establishment.
Christopher noted that the woman additionally alleged that the man had berated and shouted at her during the incident, which occurred between 10pm and 11pm on Sept 22.
Fortunately, no injuries or losses were reported in connection with the incident, and the case is currently under investigation under Section 506 of the Penal Code for criminal intimidation.
In the meantime, Christopher said that a check through the Integrated Police Reporting System (IPRS) revealed that the Melaka Domestic Trade and Cost of Living Ministry had filed a police report after the restaurant received a fine notice for failing to display the price of chilli sauce.
Furthermore, McDonald's Malaysia had released a statement yesterday, explaining that the incident arose from their employee providing an insufficient number of chilli sauce packets for the customer's food order.
This led to the customer's frustration, as he insisted on paying for an additional 10 packets of chilli sauce, despite being informed that they were complimentary.