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Medical and healthcare professionals must improve their communication skills with patients

KUALA LUMPUR: Medical students and healthcare professionals are encouraged to improve their communication skills to deal with patients problems especially with non-communicable disease.

Deputy director-general of health (medical) Datuk Dr Azman Abu Bakar said communication skills is important to assist patients deal with their psychological and emotional distress.

“It is a challenge for us to provide a good quality service to patients. Therefore medical students should learn to practise effective communication by sitting and listening to the patient’s problems.

“From there, one could provide better solution towards the problems,” he said during the Second Malaysian Conference in Clinical Hypnotherapy ‘Clinical Communication and Clinical Hypnosis Approaches to Healthcare," here today.

The conference is via the collaboration between Malaysian Society Clinical Hypnosis (MSCH), University Techonology MARA (UITM), and London College of Clinical Hypnosis Asia (LCCH).

Meanwhile, child dental expert and hypnotherapy, Dr Rohaida Abd Halim said LCCH is the first clinical hypnotherapy centre at Pantai Hospital, Bangsar, and the first hypnodontic clinic at UiTM.

“We have three specialist dentists with skills in hypnotherapy to provide comprehensive supports for patients.

“We will use the power of words (soft words) to comfort them especially patients who are anxious to get dental treatment,” she said.

Also present were Professor Emeritus UITM Vice Chancellor, Datuk Dr Hassan Said, London College of Clinical Hypnosis (LCCH) Asia principal and director, Sheila Menon, Malaysian Society of Clinical Hypnosis president, Dr Deva Abdullah, and vice president of British Society Clinical Hypnosis Peter Mabbutt.

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