KUALA LUMPUR: Motoring Exchange Services (PMX), Carilar platform, has been launched today in efforts to assist people facing insurance issues.
In collaboration with the Malaysian Muslim Consumers Association (PPIM) and Motorcycle Welfare and Protection Club Malaysia, this platform provides transparent price quotations with the best offers for citizens.
PPIM chief activist, Datuk Nadzim Johan, highlighted that PPIM has been receiving various complaints related to insurance issues for several years, considering they are all concerning matters.
"We want to express our concerns about issues related to fraud occurring in the insurance sector and aim to address this matter.
"Among the complaints we have received are challenging insurance claims and instances involving lawyers deceiving to make claims, leaving users ultimately lost and unsure of what to do.
"So, for the first time, by launching this platform, users have the opportunity to interact with experts in the field where they are constantly deceived, which is insurance," he said during a press conference.
He emphasised that the platform is not a profit centre; its sole purpose is to assist individuals in need of any type of insurance guidance.
"We are establishing a helpdesk to address any issues related to insurance, covering a range from motorcycle insurance to airplane insurance, including life insurance and others.
"If you have any questions or concerns, feel free to call us, and we will guide the type of insurance to purchase and where to buy it. Our goal is to assist you in every way possible," he added.
Nadzim said that this initiative can potentially save users up to RM1.2 billion.
"There is a 10 per cent discount if you explore the platform, and it's not something we receive or give.
This discount has a commission that we do not take, thus saving users money.
"We hope that this initiative can help those who wish to inquire or express dissatisfaction. They can call to obtain more information about insurance issues," he said.