ALOR STAR: An expert in disaster management has highlighted the need for comprehensive education and public engagement programmes to better equip communities with the knowledge and skills necessary for effective disaster response.
Universiti Utara Malaysia Disaster Management Institute director, Dr Chong Khai Lin, however, stressed that there was no need to review the laws governing responses to natural disasters, including the recent floods that has hit several states.
Chong said the country's disaster management guideline, National Disaster Management Agency (NADMA) Directive No. 1, was recently updated on Aug 1.
"Hence, there is currently no need for a review or improvement to assess its effectiveness, as it is still new. All relevant departments understand their roles and are performing well.
"However, the effectiveness will depend on how the public interprets the information and responds to facilitate the process," she told The New Straits Times when contacted.
Chong acknowledged the government's efforts, including partnerships with telecommunications companies and the use of social media for disaster warnings, but emphasised that more work is needed.
"To address public resistance to evacuation orders and encourage community cooperation during disasters, effective communication and trust-building are essential," she said.
Chong said pre-disaster engagement helps build trust, which becomes invaluable during emergencies.
Authorities can collaborate with universities and communities to organise workshops, meetings, and regular disaster drills, raising public awareness and enhancing preparedness, she said.
"Practical support is also essential. For example, providing clear and transparent information about evacuation routes and transportation options is crucial," she added.
Chong also highlighted the importance of detailed information collection at the community level to improve disaster response.
"In Malaysia, we lack detailed information about family members or conditions in affected households. Without accurate data, it becomes challenging to determine the correct number of evacuees in specific areas," she said.
"This can lead to insufficient supplies or overcrowding at flood relief centres."
Several northern and East Coast Malaysian states have been hit by floods caused by torrential rain over the past several weeks, resulting in significant damage and forcing tens of thousands to evacuate.