PADANG BESAR: The northern national borders are bustling as Malaysian holidaymakers make their way to Thailand for Christmas festivities.
At the Padang Besar Immigration, Customs, Quarantine and Security (ICQS) Complex, queues of tourists were seen waiting for immigration procedures, which were being handled smoothly.
Adding to the festive rush was the Keretapi Tanah Melayu Bhd (KTMB) Padang Besar-Hatyai train service, which saw high passenger numbers.
The train operated twice daily during Christmas festive period, with additional carriages introduced to accommodate the surge in demand.
On Christmas morning yesterday, approximately 300 passengers boarded the 9.55am shuttle train, which experienced slight delays due to high volumes of passport stamping at immigration.
Passenger Mohd Aiman Naim, 34, said he was impressed by the Immigration Department's professionalism despite the congestion at the immigration checkpoint.
"Given the holiday season, it's understandable that it's crowded. The officers handled the situation well, and I didn't mind waiting," he said when met.
Arman said he chose to travel by train instead of driving to Thailand to avoid road congestion and enjoy a unique journey.
"It makes you feel more connected to the experience. In a car, you're somewhat isolated, but on a train, you feel immersed in the journey," said the factory worker from Kulim, Kedah.
At the Bukit Kayu Hitam ICQS Complex in Kedah, travellers said they crossed into Thailand to shop and enjoy local delicacies, including tom yam, kengsom, and grilled beef.
Mohd Anuar Osman, a 60-year-old from Penang, said he planned his family's trip to Hatyai based on traffic updates and advice from friends.
"I was told the roads are crowded in the morning, but it's smoother after 2pm. This is my first trip to Hatyai. We plan to enjoy some food and return later on the same day," he said.
Tour bus driver Muchtar Sanusi lauded the Immigration Department for improving border processes.
"Each individual takes just 18 seconds for passport or border pass stamping. The system is fast and efficient, which helps reduce queues," he said.
Meanwhile, Kedah Immigration Department director Mohd Ridzzuan Mohd Zain said 46,611 Malaysians had crossed into Thailand between Dec 19 and Dec 23.
He reminded Malaysians to ensure their passports or border passes are valid and in good condition.
"Check your travel blacklist status, plan your trip well, adhere to Thailand regulations, maintain decorum as Malaysians, and refrain from carrying prohibited items to avoid legal action," he added.