KUALA LUMPUR: Novartis Malaysia continues to solidify its presence in the local market with the addition of its new office in Plaza Imazium, Damansara Uptown.
More than just a change of address, the company said the new office was part of its strategic growth plan and commitment to future-proofing its business to better serve customers.
Novartis Asia Aspiring Markets head Kevin Zou said Malaysia's conducive and adaptive business-friendly support and infrastructure was a key component to the company's current footprint that had expanded to more than 800 associates in Malaysia, serving 32 million patients across the country.
"Over the five decades that Novartis has been in Malaysia, Kuala Lumpur's attractiveness as a regional hub has continued to improve, with supportive government incentives, a strong pipeline of key talents, robust infrastructure and an ever-expanding healthcare market," Zou said in a statement today.
Established in 1971, Novartis Malaysia has evolved from a small office to a leading player in the healthcare industry hosting three key divisions comprising Innovative Medicines (pharma and oncology), Sandoz (biosimilars) and the Novartis Global Service Centre Kuala Lumpur – one of only five global shared centres in the world.
NGSC KL, which was launched in 2016, has grown in a short span of six years from servicing five countries to 25 markets, including Novartis's own headquarters in Basel, Switzerland with high-end, data and digital-enabled working solutions.
The company said in 2021, Novartis Malaysia contributed over RM1 billion to Malaysia's gross domestic product with nearly a quarter coming from its business activities.
In support of its expansion plan, Minister in the Prime Minister's Department (Economy) Datuk Seri Mustapa Mohamed and ambassador of Switzerland to Malaysia Andrea Reichlin graced the showcase of Novartis Malaysia's new office.
Mustapa said Novartis had significantly contributed to the world and Malaysia.
"I have also been informed of what Novartis has been doing worldwide and its future plan. Future is the most important part of the plan as it is all about knowledge, talent, and innovation," he said.