KUALA LUMPUR: At 70-years-old, MCA's Public Services and Complaints Department stalwart Datuk Seri Michael Chong could be forgiven for wanting to just stay home and play with his grandchildren.
However, Chong has no such plans. After having been in the department for more than 30 years, he is now a household name among Malaysians, who see him as their ‘Mr Fix It’ for all sorts of problems from loan sharks, cheating spouses, abusive partners, get-rich-quick schemes and many more.
Chong believes that there are still many people who need help. The fact that his political party MCA was badly defeated in the 14th General Election, he said, has no bearing on his decision.
"There are many people who need help. How can I turn a blind eye just because MCA is facing difficulties at the moment?" he said.
MCA PSCD was established by Chong in 1987. With continuous support from mass media as well as leaders and members of the MCA party over the past 30 years, the department has helped the needy and less fortunate from all walks of life regardless of race and nationality.
One of his standout cases was when he went to Macau to rescue a 17-year-old girl who had been sold into sex slavery when she was 15.
Although his party was defeated badly in the recent polls, Chong is determined to continue his work.
Chong admitted that he did mull the idea of retirement before. However, due to endless phone calls and requests for help, Chong said he decided to put retirement on hold.
He is also looking forward to working with the new government and welcomed any NGOs keen on promoting social awareness and crime prevention.
"When Pakatan Harapan (PH) was the opposition then, they always helped the people. So, for as long as the people need me, I will continue to serve.
"Besides, I'm not power hungry. I didn't contest in the election because my goal is to help people in need.
“Together with my five dedicated staff, we will continue our effort to help and to address prevailing as well as emerging social issues in the country.”
MCA PSCD is open to the public from Monday to Friday, from 9.30am to 4.30pm.