PUTRAJAYA: The Transport Ministry has urged consumers to use the official websites of airlines to check flight ticket prices before buying their them, rather than relying on online ticket resellers.
Its minister, Anthony Loke, said in the case of Malaysia Airlines Bhd, there were other agencies that sold the carrier's flight tickets.
Commenting on the case of Malaysia Airlines flight tickets from Kuala Lumpur to Tawau on April 20 being sold for as high as RM3,138, he said there was an ongoing dispute between the carrier and the platform.
"That is the dispute between Malaysia Airlines and AirAsia. That is between the two companies. This is what was told to me, that Malaysia Airlines did not authorise AirAsia to sell tickets on the latter's platform.
"There are many applications that sell Malaysia Airlines tickets on their platforms. I've contacted Captain Izham Ismail (Malaysia Airlines' managing director and group chief executive officer) and I was made to understand that the (AirAsia) Super App is not authorised to sell tickets for the carrier.
"Malaysia Airlines has filed an injunction against the AirAsia Super App regarding the sale of former's tickets on the application," he said at a press conference held at the ministry today.
Yesterday, former transport minister Datuk Seri Dr Wee Ka Siong shared his findings that economy flight tickets from Kuala Lumpur - Tawau on April 20 for Malaysia Airlines were exorbitantly priced at RM3,138 on the app.