KUALA LUMPUR: The government's Rahmah Package for motor vehicle servicing has been widely praised by the public as an affordable option for vehicle owners during the Hari Raya Aidilfitri season.
Some have even said that it is one of the best initiatives introduced for the occasion.
Consumers Association of Penang senior education officer N.V. Subbarow said praised the package as the best gift for reducing servicing costs and lessening the burden on many people.
However, he also reminded vehicle owners to be cautious about the price and not accept poor service just because it is part of the Rahmah Package.
"Vehicle owners must check prices beforehand and obtain a receipt for the services provided," he told Bernama when contacted recently, adding that they must get a receipt for the service done.
Subbarow also called on relevant authorities to put feedback forms in all workshops providing the Rahmah Package service to obtain vehicle owners' opinions on the services and prices charged for labor and parts.
Meanwhile, 27-year-old accountant Ezzaty Mastor who drives a Proton Saga said the Rahmah Package is a savings one way or another, which will be helpful during Raya season.
"I thank the government for coming up with this initiative with local car brands (Proton and Perodua). As we are still in a festive mood, I will service my car later," she said.
Perodua Axia owner, 30-year-old Mohamad Azli Mohd Zarin in commending the move urged workshops not to take advantage of the package by using outdated spare parts or upselling unneeded accessories.
"It is a quite annoying to see how some will try to reap more benefits whenever an opportunity arises. I understand that times are tough on all parties right now, but doing so does not leave a good impression on patrons.
"I really hope that workshops just provide what is especially needed by their customers," he said.
Prime Minister Datuk Seri Anwar Ibrahim on April 13 announced that the Investment, Trade and Industry Ministry together with Proton and Perodua have launched the Rahmah Package for motor vehicle servicing at a cheaper price and the package is valid until May 31.
He said this is an effort by the government as well as all parties especially players in various industries such as the retail industry, food and beverage, textiles, hospitality, food-based manufacturing and automotive to help the Malaysia Madani concept flourish. -- BERNAMA