KUALA LUMPUR: Keretapi Tanah Melayu Bhd (KTMB) and the Land Public Transport Agency (APAD) are discussing legislation regarding the "Ladies Coach", as well as improving enforcement operations and awareness campaigns.
This follows a recent incident in which a 72-year-old woman was reportedly harassed and insulted by a group of male youths in the women's coach of a KTM Komuter train.
In a statement, KTMB said: "Our auxiliary police at stations were mobilised more often to ensure that men did not encroach on women's coaches.
"We also call on the public to assist us in reminding each other for the benefit of all passengers on the sensitivity and importance of the coaches."
The "Ladies Only" coaches were introduced by KTMB in 2010 to cater to the comfort and safety of its passengers.
KTMB also said passengers were encouraged to use the intercom button or contact KTMB's auxiliary police at 03-2263 1194 in case of any emergencies.
On the incident, KTMB said its customer service unit had reached out to media personality Sheahnee Iman Lee, who shared the unfortunate incident involving her mother who was travelling from Bukit Badak Station to Shah Alam Station.
Lee said her mum found a group of male youths in the women's coach.
"My mother, a schoolteacher for 40 years, spoke up and reminded the boys that they were in the women's coach.
"But what did these boys do? They responded threateningly and rudely, saying: 'We are Malaysian!' and 'This is my country!'
"They then took videos of her and brought more of their rowdy friends into the coach, causing concern for my mum and the other women there," Lee said, adding that the boys' behaviour was possibly influenced by her mother being Australian.