PUTRAJAYA: Six Sentuhan Madani digital kiosks have been launched at Alamanda Shopping Centre, here, offering the public easy access to government services beyond standard office hours.
Designed to operate for extended hours, the kiosks bring together key government services in high-traffic locations such as shopping malls, enhancing user convenience.
The initiative, announced under the 2025 Budget, aims to modernise public service delivery and better meet people's needs.
Communications Minister Fahmi Fadzil said the next kiosk will be set up at KL Sentral in collaboration with Malaysian Resources Corporation Bhd (MRCB), and is expected to start operations by the end of February 2025.
"The second kiosk at KL Sentral will provide a range of services, including those from TNB (Tenaga Nasional Bhd), Pos Malaysia, Employees Provident Fund, and MyDigital ID, all under one roof for greater convenience.
"We encourage everyone to take full advantage of these facilities," he said when met at the launching of the Sentuhan Madani kiosk.
Fahmi also hopes that more corporate partners will join the initiative through corporate social responsibility (CSR) efforts.
"The costs are reasonable, and with support from various parties, shopping malls and other public spaces are ideal locations for these kiosks.
"These facilities align with the principles of Malaysia Madani by providing accessible and efficient government services in one place," he added.
The kiosks were launched by Prime Minister Datuk Seri Anwar Ibrahim and Chief Secretary to the Government Tan Sri Shamsul Azri Abu Bakar.
Shamsul Azri described the initiative as a whole-of-nation effort, realised through the collaboration of various departments and agencies.
"This reflects the strong commitment of both the public and corporate sectors in ensuring the success of this initiative," he said.