KUALA LUMPUR: Malayan Banking Bhd (Maybank) has appointed Alan Lau Chee Kheong as group chief operations officer effective from April 1.
Lau is currently group chief compliance officer and will report to group president and chief executive officer Datuk Khairussaleh Ramli.
He will oversee the end-to-end industrialisation of transactional operation functions such as trade, credit and treasury, focusing on customer experience and interaction that provides critical support to the key strategic programmes in the M25+ purpose.
M25+ aims to strengthen Maybank's position beyond Malaysia and regionalisation of its business and product solutions.
Lau will lead Maybank's group operations to increase efficiency and excellence while being a strategic partner to the business.