KUALA LUMPUR: Caricarz Automall officially opens its doors at The Strand Mall in Kota Damansara, marking a milestone as the country's largest indoor automotive hub for premium pre-owned vehicles.
Caricarz said the launch last week represented a strategic step in addressing the increasing demand for quality, reliable used cars amid shifting consumer preferences and economic dynamics.
As the automotive market in Malaysia continues to evolve, the demand for used cars has surged, driven by affordability, the desire for value and changing economic conditions.
According to the Malaysian Automotive Association, the used car market grew by approximately 12 per cent in the last year, reflecting a shift towards more sustainable and budget-conscious purchasing behaviours.
Caricarz aims to tap into this growing market by providing an innovative, customer-centric approach to buying pre-owned vehicles, said its chief executive officer James Goh.
Caricarz said its model focuses on transparency, quality assurance and consumer trust.
Every vehicle listed undergoes a comprehensive 200-point inspection to ensure it meets strict quality and safety standards.
"With a commitment to customer satisfaction, Caricarz Automall offers a seven-day money-back guarantee for any vehicle that is later found to have undergone significant damage, such as major accidents, fire damage, or flood damage, that was not disclosed at the time of sale.
"By focusing on rigorous quality checks and clear communication with our customers, we aim to change the way Malaysians buy used cars," Goh said.
Caricarz automall covers over 180,000 square feet, providing a premium, all-weather indoor environment designed to make car shopping convenient and enjoyable.
Key features include:
Showroom space: A large, modern showroom displaying over 100 quality-assured vehicles, providing customers with a wide range of choices.
Inspection corner: A dedicated inspection area with cutting-edge diagnostic tools to ensure all vehicles meet Caricarz's quality standards.
Customer lounge and kids room: Comfortable spaces designed for customer relaxation and convenience, emphasising a family-friendly shopping environment.
With a focus on digital integration, Caricarz Automall leverages technology to enhance the customer experience.
The automall is fully integrated with the Caricarz digital platform, allowing customers to browse inventory, book test drives, and even complete transactions online via the Caricarz website or mobile app.