GUA MUSANG: Over the last two years, 150 residents of Desa Seri Mutiara of Rancangan Kemajuan Tanah (RKT) Kesedar Renok Baru here have not been getting reliable water supply from Air Kelantan Sdn Bhd (AKSB) despite paying the water utility's bills.
Mohd Noor Fazley Hussein, 32, said residents used to enjoy clean water from AKSB, but it started to dry up two years ago, forcing them to collect rainwater or rely on a gravity water system (air tandak) for daily use.
"We also have to walk up to 4km to get to the river if the pipes are clogged or if there are leaks," he said today.
Rahmah Abdul Rahman, 68, said the situation worsened during rainy season because the gravity water would become murky and the pipes would get clogged with mud.
AKSB said it found several causes to the water woes, including the location of the village, which is at the end of the distribution network.
It also found that the valve control in several areas had been altered, resulting in water not flowing to hilly areas, including the complainants' houses.
"The lack of water supply and pressure, as well as the hilly terrain and village roads, make it impossible to deliver water through tankers.
"Therefore, immediate action has been taken, such as re-adjusting the position of the disturbed valves to ensure that the water flow returns to its proper state," read the statement. – Bernama